Age-restricted products or services
Braintree bans products or services that can only legally be sold to buyers above a certain age.
Read the exact policy language
“age restricted products or services”
Published policy, quoted
As of 2026-08-07, Braintree's published terms name 53 business categories as prohibited and 6 as restricted. The full list is below, grouped by status, with the exact policy language for each category. Braintree's Acceptable Use Policy, last updated November 8, 2017, bars six broad restricted activities in Section 1 and then lists 59 specific business categories in Section 2. Most categories are banned outright, while a handful (airlines, gambling in some countries or regions, memberships over one year, personal computer tech support, tour operators, and travel agencies or clubs) note that exceptions apply if you get Braintree's prior written approval.
Source: Acceptable Use Policy, captured 2026-08-07. Lists change, and Braintree's live page controls.
The list
Braintree bans products or services that can only legally be sold to buyers above a certain age.
“age restricted products or services”
You cannot use Braintree to process payments on behalf of other businesses or to buy and collect on their receivables, even with a license.
“aggregation or factoring, whether licensed or unlicensed”
Bail bond businesses cannot take payments through Braintree.
“bail bonds”
Law practices focused on bankruptcy work are excluded from Braintree's payment services.
“bankruptcy lawyers”
Penny-auction sites, where users pay for each bid they place, are not allowed.
“bidding fee auctions”
Selling business opportunities or investment opportunities, such as wealth-building programs or franchise-style offers, is banned.
“business or investment opportunity sales”
Chain-letter schemes that ask participants to pay and recruit others are prohibited.
“chain letters”
Money-movement services like cashing checks, sending wires, or selling money orders cannot run on Braintree.
“check cashing, wire transfers or money orders”
Debt collection agencies are excluded from Braintree's payment services.
“collection agencies”
Fakes, knockoffs, and anything that violates someone else's copyright, trademark, or trade secrets are banned.
“counterfeit goods or any product or service that infringes upon the copyright, trademark or trade secrets of any third party”
Services that sell credit card protection or identity theft protection plans are not allowed.
“credit card and identity theft protection”
Credit repair firms, credit counselors, and mortgage relief or reduction consultants are all excluded.
“credit counseling, repair or protection services, or mortgage consulting or reduction services”
Cruise line operators cannot process payments through Braintree.
“cruise lines”
Businesses that exchange or deal in currencies are prohibited.
“currency exchanges or dealers”
Devices or software built to bypass copy protection, such as mod chips and descramblers, are banned.
“decryption and descrambler products designed to circumvent intellectual property rights or protections, including mod chips”
Businesses that sell door to door cannot use Braintree for payments.
“door-to-door sales”
Sellers of pipes, bongs, and other drug-related accessories are excluded.
“drug paraphernalia”
Foreign government entities, including embassies and consulates, cannot take payments through Braintree.
“embassies, foreign consulates or other foreign governments”
Services that write essays or academic papers for students are banned.
“essay mills”
Any setup designed to dodge the card networks' chargeback monitoring programs is prohibited.
“evading card association chargeback monitoring programs”
Sellers of extended warranty or protection plans are excluded.
“extended warranties”
Programs promoting no-money-down real estate deals cannot process through Braintree.
“real estate purchases with no money down”
Flea market businesses are on Braintree's banned list.
“flea markets”
Fortune telling and similar psychic services cannot use Braintree.
“fortune tellers”
Programs promising fast wealth are prohibited.
““get rich quick” schemes”
Sellers of human hair, synthetic hair, and hair extensions are excluded from Braintree.
“human hair, fake hair or hair-extensions”
Loan modification services, which negotiate changes to borrowers' loan terms, are banned.
“loan modifiers”
Mail-order bride and similar international matchmaking services are prohibited.
“mail-order brides”
Dispensaries and marijuana-related businesses cannot take payments through Braintree.
“marijuana dispensaries and related businesses”
Licensed or unlicensed money transmitters and money service businesses are excluded.
“money transmitters or money service businesses”
MLM companies and pyramid schemes cannot process payments on Braintree.
“multi-level marketing or pyramid schemes”
Billing models that charge customers unless they actively opt out, such as negative-option offers, are banned.
“negative response marketing”
Offers that promise cardholders big rebates or perks after they have already paid are prohibited.
“offering substantial rebates or special incentives to the cardholder subsequent to the original purchase”
Pharmacies that sell online or without seeing the customer in person, and services that refer customers to them, are banned.
“online or other non-face-to-face pharmacies or pharmacy referral services”
Selling tobacco or e-cigarettes online or by any method where the buyer is not present is prohibited.
“online or other non-face-to-face tobacco or e-cigarette sales”
Sellers of prepaid calling cards, phone service plans, or cell phones are excluded.
“prepaid phone cards, phone services or cell phones”
Products marketed with drug-like health claims but sold outside the regulated pharmacy channel, a category that commonly sweeps in supplements and nutraceuticals, are banned.
“pseudo pharmaceuticals”
Products or services that illegally promote hate, violence, harassment, or abuse are prohibited.
“products/services that promote hate, violence, harassment or abuse, if illegal”
Cash-equivalent products such as stored-value accounts and quasi-cash instruments cannot be sold through Braintree.
“quasi-cash or stored value”
Brokerages that trade securities are excluded from Braintree's payment services.
“securities brokers”
Adult content, adult products, and other sexually oriented businesses are banned with no approval pathway.
“sexually-oriented or pornographic products or services”
Passing a customer's card data to another merchant so they can bill for add-on offers is prohibited.
“sharing cardholder’s data with another merchant for payment of up-sell or cross-sell products or services”
Brokers that arrange shipping or package forwarding cannot use Braintree.
“shipping or forwarding brokers”
Selling followers, likes, views, or other social media engagement is banned.
“social media activity sales (such as sales of Twitter followers, Facebook likes or Youtube views)”
Sports picks, forecasting, and odds-making services are prohibited.
“sports forecasting or odds making”
Selling prescription medications, illegal drugs, or lookalike substances designed to mimic them is banned.
“prescription drugs, illegal drugs or substances designed to mimic illegal drugs”
Sellers of telecom equipment and telephones are excluded.
“telecommunications equipment and telephone sales”
Telemarketing businesses cannot process payments through Braintree.
“telemarketing”
Timeshare sales and resale businesses are banned.
“timeshares”
Cryptocurrencies and any virtual credits that can be cashed out, resold, or converted into real-world goods are banned.
“virtual currency or credits that can be monetized, re-sold or converted to physical or digital goods or services or otherwise exit the virtual world”
Firearms, ammunition, and other weapons cannot be sold through Braintree.
“weapons and munitions”
Nightclubs, bars, and similar entertainment venues are excluded from Braintree's payment services.
“entertainment venues including but not limited to nightclubs, bars”
Businesses that collect payment well before goods or services are delivered fall under this ban.
“pre-payment services”
Airlines are off the table by default, but Braintree may allow one with its prior written approval.
“airlines (exceptions apply if you get our prior written approval)”
Gambling in all its forms, including lotteries, online gaming, contests, and sweepstakes, is banned unless Braintree grants prior written approval, and only in some countries or regions.
“gambling (including but not limited to lotteries, Internet gaming, contests, sweepstakes, or offering of prizes as an inducement to purchase goods or services) (exceptions apply in some countries/regions and if you get our prior written approval)”
Selling memberships that run longer than one year requires Braintree's prior written approval.
“membership subscriptions > 1 year (exceptions apply if you get our prior written approval)”
Remote or personal computer tech support businesses need Braintree's prior written approval to be considered.
“personal computer technical support (exceptions apply if you get our prior written approval)”
Tour operators are excluded by default but may be allowed with Braintree's prior written approval.
“tour operators (exceptions apply if you get our prior written approval)”
Travel agencies and travel clubs need Braintree's prior written approval to be considered.
“travel agencies or travel clubs (exceptions apply if you get our prior written approval)”
Source: Acceptable Use Policy, captured 2026-08-07. A category not named above is not an approval. Processors decline high-risk merchants case by case.
Is your business on this list?
If Braintree names your category, these pages explain how the same category gets underwritten and approved instead.
Book now, travel later raises chargeback exposure. Get a processor that underwrites it.
Processors blanket-decline collection agencies. Get underwriting that does not.
Processors decline credit repair categorically. Get CROA-aware underwriting.
Processors decline gambling on the MCC alone. Get underwriting built for placeable US models.
CBD gets caught in the cannabis net. Get underwriting that knows the difference.
Mainstream processors demand certification day one. Get pharmacy-aware underwriting.
PACT Act complicates everything. Get vape-aware online underwriting.
Stripe blanket-declines supplements. Get a processor that underwrites your category up front.
Categorically rejected at signup? Get a processor that underwrites adult ecommerce.
Stripe and PayPal decline crypto on sight. Get fiat acceptance underwritten for licensed MSBs.
Square declines firearms at signup. Get a gun-friendly online processor.
FAQ
Braintree's Acceptable Use Policy prohibits "sexually-oriented or pornographic products or services" and "pseudo pharmaceuticals" outright, with no approval pathway listed. Merchants in adult content or supplement niches that fall under those categories would typically need a high-risk merchant account from a provider that underwrites those industries instead.
Six categories in the policy carry an exceptions clause tied to Braintree's prior written approval. They are airlines, gambling (in some countries or regions), membership subscriptions longer than one year, personal computer technical support, tour operators, and travel agencies or travel clubs. Everything else on the Section 2 list is prohibited with no exception language.
The policy prohibits "marijuana dispensaries and related businesses." CBD and hemp products are not named separately in the policy, so a CBD merchant would need to confirm directly with Braintree whether it treats CBD as a related business. It also prohibits drug paraphernalia as its own category.
Section 3 of the policy gives Braintree sole discretion to act with or without notice. Possible actions include blocking settlement of payments, suspending or terminating your access, terminating the business relationship, taking legal action, disclosing information to banks, card networks, or law enforcement, and charging you for resulting fees and penalties.
The published policy shows a last-updated date of November 8, 2017, and Section 4 says Braintree can amend it at any time by posting a new version to its website. Continued use of the payment services counts as agreement to the amended terms, so it is worth checking the live page before applying.
Keep looking
On the list?
Midnight Payments approves high-risk businesses with category-aware underwriting, low or no monthly fees, no long-term contracts, and daily ACH settlement. And if a shutdown already happened, a MATCH or TMF listing still has options.